Shipping policy

Shipping Policy

At Coolroom Shelving Australia, we specialise in high-quality shelving solutions designed for commercial and industrial use. Due to the large and bulky nature of our products, we currently offer pick-up and bespoke shipping arrangements to ensure your items are delivered safely and efficiently.

Pick-Up

• You can collect your order directly from our warehouse.
• Once your order is ready for collection, we’ll contact you with the pick-up details, including the location and available times.
• Please bring a copy of your order confirmation and a valid photo ID when picking up your items.

Bespoke Shipping Arrangements

• For delivery, we offer custom shipping solutions tailored to your location and requirements.
• To arrange delivery, simply submit a quote request via our website.
• One of our friendly team members will review your request and provide a personalised shipping quote, including costs and estimated delivery timeframes.

Important Information

• Standard shipping methods (e.g., courier or postal services) are not available due to the size and weight of our products.
• Bespoke shipping quotes are non-binding until confirmed and agreed upon by both parties.
• If you have specific delivery requirements, please contact us at info@coolroomshelves.com.au for assistance.

Delivery Areas

We currently deliver within Australia only. For remote or regional locations, please contact us to confirm delivery availability before requesting a quote.

If you have any questions about our pick-up or delivery options, feel free to reach out at info@coolroomshelves.com.au. We’re here to help!